Mgt 450 - Week 5 Final Paper - 4034 Words

Acting Strategic Growth Plan For DTAG Student Name MGT450: Strategic Planning for Organizations Instructor: Carol Hooper-Boyd August 12, 2013 Acting Strategic Growth Plan For DTAG Strategic management is very important in the business world. It is the way leaders or organizations steer their company to success over both the short- and long-term. It encompasses a host of decisions that range from what the company will produce, to how it will compete in its industry, to how it will grow over time. At the heart of strategic management is strategic planning. In this paper, the company Dollar Thrifty Automotive Group, Inc., will be analyzed as a strategic plan is presented in regards to growing the business over the next three years.†¦show more content†¦With the purchase of DTAG by Hertz, it effectively changes this to just three major organizations and should give Hertz Dollar Thrifty the edge in market share since both were major players on their own before the acquisition. As a current employee for the organization, I have a lot of insight as to what makes the company tick as well as where it may fall short in servicing its customers and employees. Due to the high level of competition in the car rental industry, which is predominantly based on price, there is not a lot of distinction between competitors. How DTAG tries to differentiate itself from the industry, though, is by trying to facilitate a smooth transaction for its customers with excellent customer service from all aspects of the rental transaction. An example of such a smooth transaction is the fact that at many locations (including the one that I work at), the rental agents do not assign a vehicle at the rental counter. Once the rental agreement is set up and a car class is selected, the customer goes out to the parking lot and chooses any vehicle they like from the selected car class. Also, if the customer would like to, they could choose to upgrade to another car class with the lot agents that are outside. This effectively keeps the lines at the rental counter moving while also putting some control in the hands of the customer. It also streamlines the rental process to allow the rental agents to take care of moreShow MoreRelatedIntroduction to Materials Management169665 Words   |  679 PagesEducation Singapore Pte. Ltd. Pearson Education Canada, Ltd. Pearson Education—Japan Pearson Education Australia Pty. Limited Pearson Education North Asia Ltd. Pearson Educacià ³n de Mexico, S.A. de C.V. Pearson Education Malaysia Pte. Ltd. 10 9 8 7 6 5 4 3 2 1 ISBN-13: 978-0-13-233761-8 ISBN-10: 0-13-233761-4 From the Library of Girro@qq.com PREFACE Introduction to Materials Management is an introductory text written for students in community colleges and universities. It is used in technicalRead MoreAccounting Systems, Internal Controls, and Ethics28179 Words   |  113 Pages Accounting Information Systems ACCOUNTING SYSTEMS, INTERNAL CONTROLS, AND ETHICS Prepared for the course team by Vimlesh B. Narayan Unit 1 Contents Unit 1 Contents 2 Concept Map 3 Learning Outcomes 4 1.1 Introduction 5 1.2 Accounting System Design 6 System Objectives and Design Factors 6 Designing the System 8 1.3 Internal Control Systems 17 Objectives of Internal Control Systems 17 Structure of Internal Control Systems 18 Why You Should Consider the ComponentsRead MoreService Quality and Customer Satisfaction in Public and Private Universities in Tanzania22790 Words   |  92 PagesAcknowledgement iii Dedication iv Abstract v Table of Contents vi LIST OF TABLES ix LIST OF FIGURES x LIST OF ABBREVIATIONS xi CHAPTER ONE 1 INTRODUCTION 1 1.1 Background information to the problem 1 1.2 Statement of the Problem 5 1.3 Objectives of the study 6 1.4 Research Questions 7 1.5 Research hypothesis 7 1.6 Significance of the Study 7 1.7 Limitations of the study 8 1.8 Organization of dissertation 9 CHAPTER TWO 10 LITERATURE REVIEW 10 2.1 IntroductionRead More THE IMPACT OF KNOWLEDGE MANAGEMENT PRACTICES IN IMPROVING STUDENT LEARNING OUTCOMES65118 Words   |  261 Pages114 vii Chapter 4 Data Analysis and Findings Introduction Survey Administration Data Coding Response Analysis Construct Analysis Hypothesis Testing – Main Effect Summary of Main Effect Hypothesis Testing 120 120 120 122 122 125 147 168 Chapter 5 Results, Conclusions, and Recommendations Introduction Summary of the Study Discussion of the Results Conclusions Limitations of the Study Recommendations for Future Research References Appendix I: Information Quality Questionnaire Items Appendix II: